Spex Appeal Fixed My Broken iPhone 6 Screen

Saturday, April 9, 2016

I just experienced every iPhone owners' worst nightmare: a broken iPhone screen



To share with you the backstory on how my iPhone screen cracked, there are chips between the two ends of the gorilla glass that connected when I accidentally dropped my phone. The funny thing about this, I dropped it on my plate while devouring on s'mores. Yes, s'mores. (spell s-t-u-p-i-d-i-t-y) Also, I'm guilty of not using a shockproof phone case which lead to more damage for my phone.

I tried asking for Power Mac's support regarding this matter. Over the phone, they told me that I would need to shell out Php 18,000 for a new iPhone 6 unit to be replaced for 3 to 4 weeks. Insane!

I knew I had to search for another option. Good thing, one of my friends recommended me to check out Spex Appeal on Facebook. I saw many good reviews online that's why I didn't hesitate to reach them out asap.

When I went to their kiosk at Cyberzone in SM Southmall, I was captured by the sea of people waiting for their turn. When I asked some of the them on how'd they found out about Spex Appeal, it's either they want to grab their instant discount that day or they were referred by their friend.

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In my phone's case, the phone crack would cost me Php 3000 to have the screen fixed. Better than Php 18,000 and all the efforts of back-uping files from my phone, right? 

Upon meeting Jerome Cabrera, Spex Appeal's CEO, he first gave me a disclaimer of the possible effects of the process-- either my phone's screen going to get fixed 100% or the LCD will be affected and I'll have to replace it as well. 

I got stunned for a moment because this is a tough decision to make. Given my limited fund, I knew I'm not ready to shell out 18k that's why I decided to give their service a try.

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During the process, I found out that the LCD and the glass is sticked together that's why a machine has to be used in order to replace the gorilla glass.

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Here's Jerome personally handling my phone's issue. I got shocked when I saw how intricate the process is and how it should be handled by experts only.

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This is the frame that binds the screen and the body of iPhone 6 together. Since the broken gorilla glass remained intact in the frame, this had to be replaced by Spex Appeal as well.

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This is the first time I entrusted my phone to a specialist that's why I didn't left my phone unattended.
They were doing the process infront of me that's why I'm confident that no parts of my cellphone will be replaced.

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The process lasted for about 2 hours. It usually takes 30 minutes to one hour but my LCD screen is too intact with its polarized film. 

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After a week, here's the current state of my iPhone 6. I had to remove the two scotch tapes that they placed on top to keep the screen and body together as the glue dries up.

The LCD is working absolutely fine and I haven't encountered any problem with it at all. 

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The residues of the scotch tape are still present because the usual me is too lazy to clean it up. Hee hee

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While the dried glue that binded the screen and the body are still present on the side of the phone. The good thing about this though is that I can remove them manually. Pwede na. :)

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I know I made the right decision to entrust my iPhone 6 to them experts. They're also real close to my place that's why I can just visit them during mall hours if ever my phone acts weird in the near future.

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Their customer service is superb and now, I have a trusted specialist where I can entrust my iPhone and Mac to.

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To know more about Spex Appeal and their services, you can visit their facebook page here

1 comment:

  1. Thank you for this information. I also use Iphone and now I know where I will be heading to should I accidentally dropped or had my phone damaged. But please, not in the near future nor never talaga. This reminds me also to get something to cover my phone. Thanks again.

    ReplyDelete

Would love to hear your thoughts! I will try my best to respond at the soonest possible time. :)